Our Mission and Vision

Founded in 2015, SMART Plumbing Hawaii has quickly become the trusted source for efficient and reliable plumbing solutions in Hawaii. Our mission is to meet the plumbing needs of our community while maintaining the highest standards of safety and excellence in the plumbing trade. We exist to ensure that every job is completed to code, prioritizing both safety and reliability for our valued customers.

Expertise and Innovation

At SMART Plumbing Hawaii, we take pride in our team of licensed plumbing technicians who bring a wealth of experience and expertise to every project. Our commitment to utilizing the latest technologies enables us to address plumbing issues effectively and dependably. We maintain the highest standards of work performance, focusing on diagnosing, solving, and processing all plumbing needs with precision and care.

Lead by Experience

Our team is spearheaded by RosaLei Quinting, a passionate entrepreneur and the original founder of SMART Plumbing Hawaii. Under her leadership, we have embraced innovative approaches to business management, integrating data science to inform decisions that drive growth and operational efficiency. RosaLei’s visionary leadership is instrumental in shaping the future of our company and the community we serve.

Commitment to Excellence

A Team Built for Success

As of 2022, SMART Plumbing Hawaii has undergone significant restructuring to enhance our service capabilities. We have recruited a new plumbing contractor to fulfill the required role of Responsible Managing Employee (RME) and strengthened our team with two full-time licensed plumbing technicians, both of whom are Master Plumbers. This solid team structure positions us for substantial growth and improvement in the coming years.

• • Leadership: Led by RosaLei Quinting, who applies data science for strategic business management.

• • Experienced Team: Our licensed technicians bring years of expertise, ensuring high-quality service.

• • Continuous Improvement: We actively seek out innovative methods to enhance our workflows, scheduling, and customer experiences.

Technology-Driven Solutions

RosaLei has implemented a specifically designed system to improve our operations, focusing on scheduling, workflow management, and payment processing. This system is designed to streamline our processes, making it easier for our customers to receive the high-quality service they expect and deserve. By leveraging technology, we can offer faster response times and more efficient service delivery.

Community Commitment

SMART Plumbing Hawaii is deeply rooted in the Hilo community. We recognize the importance of contributing to the sustainability and resilience of our island. As a female-led business, we are proud to embody the spirit of empowerment and community engagement. Our leadership team is dedicated to connecting with local resources and building a network that supports the well-being and safety of our community.

A Vision for the Future

As we look ahead, SMART Plumbing Hawaii is committed to rebuilding from the challenges posed by the COVID-19 pandemic. We believe that a better future is possible through visionary leadership and a positive outlook. Our goal is to foster an environment where residents can excel, be happy, and live safely.

• • Sustainability Focus: We prioritize eco-friendly practices in our plumbing solutions.

• • Community Engagement: Actively participating in local initiatives to support our neighbors.

• • Long-Term Growth: We are dedicated to strategic planning that ensures our services meet the evolving needs of our community.

Join Us on Our Journey

At SMART Plumbing Hawaii, we are more than just a plumbing service; we are a committed partner in the growth and sustainability of our community. We invite you to experience our exceptional plumbing services and see how our innovative approaches can make a difference for you.