At Roy Rogers Heating & Air, customer satisfaction, trust, quality, and honesty are the core values that drive our business. Founded by Roy Feltner, a seasoned HVAC technician with over 30 years of experience, our company was created with a simple yet powerful mission: to offer superior heating and air conditioning services while maintaining a level of integrity and customer care that is often lost in large corporations.

Our Story: From Vision to Reality

Roy Feltner, a Senior Service Technician with 20+ years of experience working for large corporations, saw an opportunity to create a company that prioritizes values such as trust, transparency, and personalized service. After years of working for others, Roy decided it was time to take a leap of faith and build his own HVAC business based on principles that would allow him to connect with customers in a way that larger companies could not. In February 2011, Roy partnered with his son, Dustin Feltner, who brought both field experience and a degree in Business Management to the table. Together, they launched Roy Rogers Heating & Air. Roy and Dustin set out to build a company that would not only deliver expert HVAC services but also foster lasting relationships with their clients. Their philosophy is simple: Treat every customer like family, provide high-quality, honest service, and always go above and beyond to exceed expectations. This dedication to the customer experience has set Roy Rogers Heating & Air apart from larger competitors, who often lack the personal touch and commitment to quality that Roy and Dustin pride themselves on.

What Sets Us Apart

1. 1. Customer-Centered Approach At Roy Rogers Heating & Air, your satisfaction is our top priority. We understand that HVAC issues can cause inconvenience and stress, which is why we strive to make every service call as seamless and hassle-free as possible. Whether you’re in need of a routine maintenance check, an urgent repair, or a new installation, our team will go the extra mile to ensure you’re completely satisfied with the work we perform.

1. 1. Expertise & Knowledge With over 30 years of combined experience in the HVAC industry, Roy and Dustin are experts in their field. Both have attended workshops and seminars regularly to stay up-to-date with the latest technology, systems, and best practices. This dedication to continuing education allows us to offer the best possible solutions to our customers. We pride ourselves on providing clear, honest advice and ensuring our clients are well-informed about their HVAC systems.

1. 1. Family-Owned and Operated As a family-owned business, we treat our customers like part of the family. Roy and Dustin work closely together to ensure the highest level of service is delivered to every home or business we serve. Our team is always professional, courteous, and dedicated to providing the most effective solutions for your HVAC needs.

1. 1. Trust and Integrity Trust is the cornerstone of our business. We believe in doing things the right way, every time. Unlike some larger corporations that may push for unnecessary services, we offer honest assessments and transparent pricing. Our goal is to build trust with every customer, ensuring they feel confident in our ability to deliver quality, reliable service.

1. 1. Comprehensive HVAC Services We offer a wide range of heating, air conditioning, and HVAC-related services, including:
      • • Heating & Furnace Repair: We provide comprehensive furnace repair and maintenance services to keep your home warm during the colder months.
      • • Air Conditioning Service: Whether you need AC repair, installation, or maintenance, our team ensures your cooling system runs efficiently all year long.
      • • HVAC System Installation: Looking for a new HVAC system? We specialize in designing and installing energy-efficient systems that meet the unique needs of your home or business.
      • • Preventative Maintenance: Regular maintenance is key to extending the life of your HVAC system. We offer seasonal check-ups to ensure everything is running smoothly.

Our Commitment to Service Excellence

At Roy Rogers Heating & Air, we understand that HVAC systems are a significant investment in your home or business. That’s why we take our role as service providers seriously. We are dedicated to providing timely, professional, and affordable HVAC solutions that keep your environment comfortable year-round. As a local, family-owned business, we are proud to serve Marion County and surrounding areas in central Indiana. Whether you’re a new customer or a long-time client, we strive to ensure that every experience with Roy Rogers Heating & Air is a positive one. Our team is ready to help with any HVAC needs, from emergency repairs to new installations, always working with integrity and professionalism.

Why Choose Roy Rogers Heating & Air?

• • 30+ Years of Experience: Trusted expertise in HVAC services.

• • Family-Owned: Personalized service and a commitment to excellence.

• • Transparent Pricing: No hidden fees or surprises.

• • Fast & Reliable: We are prompt and professional in all our service calls.

• • Commitment to Quality: We deliver high-quality service, ensuring the comfort of your home or business.