Horizon Services

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320 Century Blvd Wilmington, DE 19808

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At Horizon Services, we are driven by a singular goal: your complete satisfaction. With over 35 years of industry experience, we’ve built a reputation as one of the most trusted names in air conditioning, heating, and plumbing services across the Delaware Valley and beyond. We understand that when it comes to your home, you expect nothing less than the best. That’s why we’re committed to delivering service that exceeds expectations—every single time.Our customers are at the heart of everything we do. From the very first call to the completion of your service, we prioritize your comfort, convenience, and peace of mind. Whether you need emergency repairs, system installations, routine maintenance, or upgrades, Horizon Services is here to provide reliable, high-quality solutions with no surprises, no hassles, and NO excuses.

Why Choose Horizon Services?

There are countless HVAC and plumbing companies out there, but at Horizon Services, we stand apart because we are relentlessly focused on delivering the best customer experience possible. Here’s why so many homeowners across the region trust us to take care of their homes:

1. 24/7 Emergency Service at No Extra Charge

We know that HVAC and plumbing emergencies don’t happen on a schedule. That’s why Horizon Services is proud to offer 24/7 emergency service with no extra charge. Whether it’s a late-night heating failure in the middle of winter or a broken water heater on the weekend, you can count on us to be there when you need us most—without surprise fees or hidden charges.

2. Same-Day Service & Next-Day Installation

When you’re facing a problem with your HVAC or plumbing system, you don’t want to wait days for a technician to arrive. At Horizon Services, we offer same-day service for many repair and maintenance calls. Plus, if you need a new system installed, we can provide next-day installation to ensure your home stays comfortable year-round.

3. Upfront, Transparent Pricing

We believe in clear, upfront pricing with no surprises. Our technicians provide written estimates for all work before we begin, so you’ll know exactly what to expect. This transparency ensures that you never have to worry about hidden fees or surprise charges when it comes time to pay the bill.

4. Industry-Leading Warranties

At Horizon Services, we stand behind the work we do. That’s why we offer some of the best warranties in the industry on all of our installations and services. From equipment guarantees to labor warranties, we ensure that your investment in your home’s comfort is protected.

5. On-Time, or It’s Free Guarantee

We know your time is valuable, and when you schedule an appointment with us, you expect us to show up on time. That’s why we offer our On-Time Guarantee—if we’re ever late for your scheduled appointment, the service is on us. No excuses, just reliable, punctual service every time.

6. Money-Back Guarantee on System Tune-Ups

Routine maintenance is key to ensuring your HVAC systems run smoothly and efficiently. At Horizon Services, we offer a money-back guarantee on all of our system tune-ups. If you’re not completely satisfied with the service, we’ll make it right or refund your money—guaranteed.

7. Maintenance Plans & Annual Equipment Checks

To keep your heating and cooling systems running efficiently, we offer customizable maintenance plans designed to meet your needs. These plans include annual equipment checks, priority scheduling, and discounts on repairs to ensure your HVAC and plumbing systems stay in peak condition year-round.

8. Highly-Trained, Background-Checked Technicians

Your home deserves the best. That’s why all of our technicians are highly-trained, background-checked, and fully licensed to handle your HVAC, plumbing, and electrical needs. You can trust that when you invite one of our technicians into your home, they’ll treat your property with respect and provide the best possible service.

9. Over 300 Fully Stocked Trucks

With over 300 fully stocked service trucks on the road, we’re equipped to handle virtually any HVAC or plumbing issue on the spot. Our technicians arrive at your home with all the necessary parts and tools to perform repairs, installations, or routine maintenance, minimizing the time it takes to get the job done and ensuring a fast, effective solution.

10. A Legacy of Excellence

For over three decades, we’ve been honored to serve our community with reliable HVAC and plumbing services. Our commitment to excellence has earned us numerous accolades and awards, including an A+ rating with the Better Business Bureau for more than 15 years. We’re also proud to be an eight-time winner of the prestigious Dave Lennox Award, which recognizes companies for providing the highest quality of customer service and installation.

Horizon Services: Proudly Serving Our Community

At Horizon Services, we are deeply committed to the communities we serve. As a locally owned and operated business, we take great pride in giving back. We actively volunteer our time and resources to a number of charitable organizations throughout the Delaware Valley and beyond. Whether it’s helping local families in need, supporting schools, or participating in environmental initiatives, we are dedicated to making a positive impact on the community that has supported us over the years.

Award-Winning Reputation

Our customers know that when they choose Horizon Services, they’re getting reliable, high-quality service from a company that cares. Here are just a few reasons why we’ve earned the trust of thousands of homeowners:
    • Best-Reviewed Service – We’re consistently rated as one of the best home services businesses in the area on platforms like Google, Facebook, and more, thanks to our dependable service and commitment to customer satisfaction.
    • A+ Rating with the BBB – For over 15 years, we’ve maintained an A+ rating with the Better Business Bureau, a testament to our integrity, reliability, and commitment to customer care.
    • Eight-Time Dave Lennox Award Winners – We’ve earned the Dave Lennox Award eight times for the highest quality of customer service and installation, a distinction that highlights our dedication to excellence.
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Member Since

29 Oct 2024

Address

320 Century Blvd Wilmington, DE 19808

Email

info@digilancer.com

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2553