The HomeTeam Story

The HomeTeam story is a remarkable tale of success, built on a foundation of strong values, dedication, and a company culture that stands out in the industry. We are more than just a pest control company; we are a passionate community of individuals who are united by a common goal—putting people first in everything we do. Our focus on excellence, innovation, and trust has been the driving force behind our growth and success since the company was founded. As we continue to evolve, we remain committed to providing exceptional service while fostering an environment where our employees and customers feel valued and cared for.

Founded in 1996

HomeTeam Pest Defense was founded in 1996, and since then, we’ve become a trusted leader in the pest control industry. With our headquarters in Dallas, Texas, we have built a solid reputation for providing high-quality pest management solutions to homes and businesses. From the very beginning, we set out to revolutionize the pest control industry, and our journey has been one of consistent growth, innovation, and success.

• • Over Two Decades of Service: With more than 25 years of experience, HomeTeam has built a legacy of trust, reliability, and excellence.

• • Innovation at the Core: As the industry has evolved, we have kept pace by embracing the latest technology and techniques to deliver efficient, environmentally-friendly pest control solutions.

• • Serving Communities Nationwide: Though we started in Texas, HomeTeam now serves communities across the nation, helping thousands of homeowners and businesses protect their spaces.

Purpose

At HomeTeam Pest Defense, our core purpose is clear: we are dedicated to protecting homes and improving the communities in which we operate. We understand the impact pests can have on the health, safety, and well-being of individuals, and we are committed to offering solutions that not only eliminate pests but also enhance the quality of life for our customers.

• • Protecting Homes: We focus on safeguarding families and properties from pests, ensuring peace of mind for our customers.

• • Enhancing Communities: By providing effective pest control solutions, we help create healthier, safer living environments, which in turn improves the communities we serve.

• • Commitment to Sustainability: Our purpose also includes a strong commitment to environmentally responsible practices, ensuring that our services are safe for families and the planet.

Vision

Our vision serves as the guiding light for everything we do at HomeTeam Pest Defense. It is a reflection of our commitment to providing the best possible experience for our customers while remaining steadfast in our values. Our vision is to deliver a delightful experience, every time, for a lifetime.

• • Delighting Customers: We aim to exceed expectations, ensuring that every interaction with HomeTeam is positive and rewarding for our customers.

• • Long-Term Relationships: Our vision is centered around building lasting relationships with customers by consistently delivering high-quality services that make a difference in their lives.

• • Continual Improvement: We are dedicated to continually refining our processes and offerings to ensure we provide the best pest control solutions, year after year.

Mission

At HomeTeam Pest Defense, our mission is not only to provide the highest-quality pest control services but also to empower our employees and equip them with the tools they need to deliver that level of service. We believe that happy, well-supported employees are key to a successful and thriving company, and we prioritize their development and well-being.

• • Support for Employees: We provide our employees with the training, resources, and support they need to grow in their careers and succeed in their roles.

• • Exceeding Service Expectations: Our mission is to ensure that every employee, from the field technician to the customer service team, is dedicated to providing the highest level of service, ensuring our customers receive the best experience possible.

• • Employee Development: We are committed to fostering a positive work environment where employees can thrive, grow, and contribute to the company’s ongoing success.

HomeTeam Pest Defense continues to build on its legacy of excellence, and our purpose, vision, and mission guide us every step of the way as we strive to create a safer, healthier environment for our customers and communities.