Our Mission

At Altrol Heating, Cooling, & Plumbing, our mission is at the core of everything we do. It embodies our commitment to quality work, our dedicated Fairbanks plumbers and HVAC contractors, and the many customers we proudly serve. We aim to be the premier, most trusted service company in our community, always emphasizing the importance of treating our customers with respect and care.

• • Integrity First: We prioritize honesty and transparency in all our interactions. We believe in making promises we can keep and respecting our customers’ trust, which forms the foundation of our business relationships.

What You Can Expect

When you choose Altrol Heating, Cooling, & Plumbing, you can expect a comprehensive approach to your HVAC and plumbing needs. Our focus is on providing exceptional service tailored to your requirements, which includes:

• • Ethical Business Practices: We operate with integrity, ensuring our business dealings are fair and honest.

• • Practical Advice: Our knowledgeable team offers solutions that are realistic and tailored to your specific needs and circumstances.

• • Alternative Solutions: We understand that every situation is unique. We provide various options that fit your budget and comfort requirements, allowing you to make informed decisions.

• • Respect for Your Budget: We work diligently within your financial constraints while delivering high-quality service and solutions.

• • Licensed, Experienced Technicians: Our team consists of trained and qualified professionals who are well-versed in HVAC and plumbing systems. Their expertise ensures that your services are completed efficiently and effectively.

• • Friendly Customer Service: We believe in creating a supportive and approachable atmosphere. Our customer service team is always ready to assist you with any questions or concerns.

• • Commitment to Quality: We are dedicated to ensuring your satisfaction. If anything goes wrong, we promise to be there to rectify the situation promptly. Your indoor comfort is our number one priority.

Our History

Altrol Heating, Cooling, & Plumbing was founded by David Bridges in 1982. Since then, we have built an unparalleled reputation in Fairbanks for high-quality work and exceptional customer service. Our commitment to excellence drives us to continually invest in our company and our team.

• • Passion for Service: Our love for what we do is reflected in our work ethic and the relationships we build with our customers. We take pride in serving our community and strive to exceed expectations with every job.

Why Choose Us?

There are many reasons why our customers choose Altrol Heating, Cooling, & Plumbing for their HVAC and plumbing needs. Here are over ten compelling reasons:

1. 1. Satisfaction Guaranteed: We stand by our work, ensuring that no job is complete until you are 100% satisfied with the results.

1. 1. Upfront Pricing: You will receive guaranteed upfront pricing, allowing you to approve the cost before we start any work. We honor this price, even if the job becomes more complex than initially anticipated.

1. 1. Licensed and Insured: We are fully licensed and insured, providing you with peace of mind and security.

1. 1. Thorough Background Checks: We conduct extensive background checks on all prospective employees to ensure that we hire trustworthy and reliable individuals.

1. 1. Professional Appearance: Our technicians arrive at your home in lettered trucks, wearing company uniforms, which helps you identify our team easily and ensures a professional image.

1. 1. Protecting Your Home: We take great care to protect your flooring and work areas. Once the job is completed, we thoroughly clean up after ourselves, leaving your space as we found it or better.

1. 1. Ongoing Training: All our employees undergo mandatory ongoing training to stay current with the latest product innovations and service techniques. This commitment to learning helps us improve our customer service at every point of contact.

1. 1. Locally Owned: As an independent, locally owned company, we are part of the Fairbanks community. We are committed to being a productive and positive part of it for generations to come.

1. 1. 24/7 Availability: We are always on the job, ready to serve you at any time, day or night. Your comfort and needs are our top priority.

1. 1. Dedicated Customer Service: Every call is answered by a friendly, caring customer service professional who is dedicated to assisting you as quickly and efficiently as possible.

Ready to Serve You

At Altrol Heating, Cooling, & Plumbing, we are always ready to assist you with your HVAC and plumbing needs. Whether you have a question, need service, or are looking for advice on your indoor comfort solutions, don’t hesitate to reach out. Your comfort and satisfaction are our ultimate goals, and we look forward to serving you!